Settlement Experts

Follow Us :
Settlement Experts Logo
immigration consultant

The Difference Between an Immigration Consultant and an Agent

While 'immigration agents' and 'immigration consultants' may seem synonymous, they serve different functions. Discover these differences, their unique responsibilities, and tips for choosing the best fit for your needs."

Table of Contents


When you plan for immigration, understanding the role and responsibility of the professionals involved can significantly effect your  journey.

Often, the terms “immigration agent” and “immigration consultant” are used as a synonyms of each other. However, they represent different roles with different functions, and understanding these differences is essential for anyone considering immigration services.

Let’s learn about their difference in detail.

Immigration Consultant

Role & Responsibilities:

  1. Professional Guidance: Immigration consultants are familiar with the immigration laws, procedures, and updates of a country. Their role is to provide immigration services and expert advice to the clients throughout their immigration process.
  2. Documentation: They assist clients in collecting, compiling, and submitting necessary documents to the concerned immigration department. This ensures that the application is complete, accurate, and presented in the best possible manner.
  3. Transparent Process: Consultants usually charge a fee for their service rather than for end results. This fee is for the professional guidance, document handling, and submission process.
  4. Post-Submission Support: If the visa is rejected, a consultant will often try to understand the reasons for rejection. They will work with the client to address these issues and might guide them on how to reapply or appeal the decision.

Characteristics of a Reputable Consultant:

  • Membership or affiliation with recognized immigration consultant associations or bodies.
  • Transparent fee structures and clear explanation of services offered.
  • Detailed consultations and tailored advice based on individual circumstances.
  • Continuous support, even after visa application submission.

Immigration Agent

Role & Responsibilities:

  1. Promises and Guarantees: An agent typically assures clients of getting a visa. While this may seem attractive, it’s important to be . No one can guarantee visa approval as the final decision always rests with the country’s immigration authority.
  2. Fees: Agents may demand one large payment or a significant portion of their fees in advance of visa approval. Their business model can be more focused on making money instead of getting the visa for their clients.
  3. Limited Relation with Client: Once the process is started, some agents might not offer later support or feedback. If the visa application is rejected, they might not be as cooperative or informative about the appeal or the reasons for the rejection

Red Flags: Be Aware!

  • Guarantees of visa approval without checking client’s eligibility for a visa.
  • Lack of clarity in the process or fees charged.
  • Limited or no information on appeal processes or ways to improve application success in the future.


While both immigration agents and consultants guide individuals in their immigration process. But they perform their businesses in different ways. It’s essential to choose the right professional based on the level of expertise, transparency, and support you need.

Before hiring any professional, do thorough research, read reviews, and perhaps even get personal recommendations. Remember, no one can guarantee a visa, but the right guidance can significantly improve your chances.

Frequently Asked Questions

Q. What’s the main difference between an immigration agent and an immigration consultant?

A. An immigration agent typically assures clients of acquiring a visa and may focus more on results, whereas a consultant provides expert advice and guidance throughout the immigration process without guaranteeing outcomes.

Q. Can an immigration agent guarantee visa approval?

A. No, visa approval is always up to the country’s immigration authority. Beware of anyone who guarantees visa approval without any assessment.

Q. How do the financial transactions differ between agents and consultants?

A. Agents might ask for a significant part of their fee upfront and focus on the result (i.e., getting the visa). A. Consultants typically charge for their services, such as guidance and document handling.

Q. What kind of support can I expect post-visa submission?

A. While some agents may offer limited engagement post-submission, immigration consultants often provide ongoing support, especially if the visa application is rejected. They will help understand reasons for rejection and advise on next steps.

Q. How can I identify a reputable immigration consultant?

A. Look for membership or accreditation with recognized associations, transparent fee structures, detailed consultations, tailored advice, and consistent post-submission support.

Q. Why can’t anyone guarantee a visa?

A. The final decision rests with the country’s visa officer, based on their assessment of the application. No agent or consultant has control over this outcome.

Q. How should I choose between an immigration agent and a consultant?

A. Consider the depth of expertise, transparency, and support you need. Do thorough research, read reviews, and get personal recommendations if possible.


Headoffice - Dubai, UAE

📱 +971 52 375 7838 (WhatsApp)
📱 +971 52 375 7838
☎  +971 45294250
🕐 10:00am to 06:30pm (Saturday to Wednesday)
🕐 10:00am to 04:00pm (Thursday)
🏪 Suite No 704, The Prism Tower, Business Bay, Dubai

Islamabad Office - Pakistan

📱 +92 317 590 6075 (WhatsApp)
📱 +92 317 590 6075
☎  +92 51 889 6862
🕐 10:00am to 06:30pm (Saturday to Wednesday)
🕐 10:00am to 04:00pm (Thursday)
🏪 nd Floor, Opp. National Bank, Main PWD, NPF O-9, Islamabad

Talk with Experts